Legal Terms and Conditions

Customer Terms of Service

While this page might be made available in languages other than English, non-English translations are for illustrative purposes only; our interactions with you are governed solely by our terms and conditions in English.

Effective date: January 1, 2024 

Working with Aspiration Marketing should be (1) easy and (2) beneficial to you. These Terms of Service for Aspiration Marketing customers provide the framework for our collaboration when executing an agreement with us on or after the effective date.

Access to Systems

You agree to provide Aspiration Marketing with full (super or partner) administrator access to all chosen and required advertising or technology platforms, e.g., Facebook, Google, HubSpot, LinkedIn, Salesforce, Shopify, Vidyard.

Aspiration Marketing will set up and require Two-Factor Authentication where available, e.g., ClickUp, Google, HubSpot, or Shopify.

Agreement Scope and Additional Activities

For any ad hoc activities being requested in areas outside the agreed order scope, we will charge in hourly increments at rates specified in the order document. Those activities will be completed only upon your written request and are subject to mutual confirmation prior to commencement.

You can request an upgrade to additional services and associated,  increased efforts at any time, with the appropriate increase of deliverables and funding to be agreed upon separately.

Confidentiality and Non-Disclosure Agreement

As part of any agreement with Aspiration Marketing, you agree to our Mutual Non-Disclosure Agreement.

Fees and Payments

Unless specified differently, with the exception of an initial payment (due upon contracting), all other monthly,  advance payments for services and products rendered are due, per bank transfer, within 15 days of invoicing. Banking information will be made available with each invoice. All fees paid or due (including prepaid amounts) are non-refundable.

The balance of any amount which remains unpaid more than thirty (30) days after it is due to Aspiration Marketing shall accrue interest until paid at the rate equal to the lesser of one and a half percent (1.5 %) per calendar month or the maximum amount allowed under Applicable Law. However, in no event shall this interest provision be construed as a grant of permission for payment delays. You accept to reimburse Aspiration Marketing for any cost of debt collection. 

Applicable taxes will be added as required by law.

Unless specified differently in your order, specified fees do not include any technology subscriptions or advertisement funds payable to third parties, e.g., Facebook, Google, HubSpot, LinkedIn, Salesforce, Shopify, Vidyard. The copyrights on the Work Products will be transferred from the Provider to the Beneficiary only at the time of full payment of all open invoices, even if the actual delivery was made prior to this moment.

Jurisdiction

Your physical address will determine Jurisdiction, Contracting Entity; Applicable Law; and Notice as specified here.

Lead Referral Program

For the duration of this agreement, you can participate in the Aspiration Marketing Lead Referral program, i.e., for any company referred to Aspiration Marketing, leading to a signed marketing retainer agreement with the referred company during or within three months of terminating this agreement, Aspiration Marketing will grant you a referral fee payment of 50% of one (1) monthly fee as specified in your order. Earned referral fees are payable six (6) months after the initiation of an agreement between Aspiration Marketing and the referred company and require an active agreement between Aspiration Marketing and the referred company at the time of payment. Paid referral fees to you must not exceed one (1) monthly fee agreed between Aspiration Marketing and the referred company. Your company, related companies, and their affiliates do not qualify as referred companies. 

Liability

You accept accountability for complying with the

• applicable laws in your areas of operation; and

• terms and conditions of all deployed technology platforms.

Termination

Contracts with Aspiration Marketing automatically renew on a monthly basis and can be terminated by either party via written 8 weeks notice prior to the desired month-end.  Engagements longer than 6 months can be terminated by either party via written 8 weeks notice prior to the desired quarter-end.

To secure the rates specified in this agreement, you can extend termination and notification periods at any time in writing, no further than to a maximum of two years after the initiation of this agreement.

Work Product and Copyright

Until full payment of all open invoices, we will maintain the copyrights in their entirety and be able to dispose of them as desired. You can use the materials delivered only with the express written consent of Aspiration Marketing.

Should you delay the agreed payment of open invoices, we may withdraw the approval offered to use the delivered materials.

After the full payment of all open invoices, Aspiration Marketing assigns you the ownership of all Work Products and IP contained within the finished Work Product. You shall have the irrevocable, worldwide, and free-of-charge right to copy, publish, use, modify, transfer, and assign created Work Product. For purposes of this Agreement, “Work Product” means the content, materials, formulas, research, documentation, and all works of authorship, created or developed in whole or in part by Aspiration Marketing.